Privacy Policy

2. Use of Data

Video Content: We use your uploaded videos strictly for the purpose of providing AI-driven analysis and insights. These insights are generated by leveraging OpenAI’s APIs and Google Cloud Platform (GCP). We do not and will never train our AI models on your uploaded content. All analyses are performed solely on the content you provide for your individual use.
Other Data: Personal information, such as your name and email, is used to manage your account, communicate with you, and provide customer support. We may collect anonymous usage data to understand how our platform is used, identify technical issues, and improve our services.

3. Data Storage & Security

At VideoInsights.ai, we use industry-leading security measures to ensure the privacy and protection of your data. Our platform is built on Google Cloud Platform (GCP), which provides both data storage and AI services to support our operations.

Google Cloud Platform (GCP) for Storage and AI Services: All user data, including video uploads and personal information, is securely stored on GCP. This includes encryption at rest and in transit, ensuring your content is protected from unauthorized access. We also leverage GCP’s AI and machine learning services to process and analyze your videos, providing accurate and efficient insights while maintaining strict privacy and security standards. You can read more about GCP’s privacy commitment here.

AI Processing by OpenAI: We use OpenAI’s APIs to analyze your uploaded video content. OpenAI adheres to strict privacy standards, and your data is never used for model training or any other purpose beyond providing the requested insights. More details about OpenAI’s privacy policies can be found here.

Confidentiality: User data is kept separate and confidential. We do not share your content or personal data with third-party organizations, except for processing via GCP and OpenAI, both of which follow rigorous privacy and security protocols.

Security Measures: We implement strong encryption protocols for data storage and transmission, protecting your data from unauthorized access and breaches. Access to your data is restricted to authorized personnel only, and we regularly review and update our security practices to align with industry standards. Data is encrypted at rest and during transport, ensuring that your content and personal information are secure at all times.

4. No Third-Party Data Sharing

We do not sell, share, or rent your uploaded content or personal data to any third parties. The only exceptions are for the integration with OpenAI and GCP, both of which maintain strict privacy standards.

5. User Control & Ownership of Data

Full Ownership: You retain full ownership of all video files and content uploaded to VideoInsights.ai. We do not claim any ownership rights over your uploaded files or their content.
Content Deletion: You have the right to delete your content from our platform at any time. Upon deletion, all associated data will be permanently removed from our systems.

6. Data Retention

We retain your data only for as long as necessary to provide our services or as required by law. Upon your request or account deletion, all associated data, including uploaded videos and personal information, will be permanently deleted.

7. Cookies and Tracking

VideoInsights.ai may use cookies to improve the user experience and track user behavior. You can choose to disable cookies in your browser settings, although this may affect the functionality of our platform.

8. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our services or legal requirements. When updates occur, we will notify you via email or through our platform. Continued use of our services after the changes have been posted constitutes your agreement to the updated privacy policy.

9. Contact Us

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us.